Air Liquide UK Supplier Questionnaire Standard Supplier Responses
Customer orientated, solution driven.
Key Company Details
| Company Profile | Air Liquide UK Ltd |
|---|---|
| Company History (Brief) | Established in 1928, previously Distillers CO2 Ltd, Distillers MG, MG Gas Products and Messer UK. Acquired by Air Liquide Group in 2004 and acquired smaller companies to increase the UK portfolio. |
| Registered company number | 232592 |
| VAT number | GB 644754027 |
| Website | uk.airliquide.com |
| General Enquiries | genenq.aluk@airliquide.com |
| Telephone | 01675 462424 |
| Fax | 01675 463805 |
| Emergency phone number | 01675 462295 (24hr) |
| Banking details | Citibank, 25 Canada Squares, Canary Wharf, London, E14 5LB |
| Sort Code | 18-50-08 |
| Account number | 12808870 |
| IBAN | GB97CITI18500812808870 |
| BIC | CITIGB2L |
| Remittances | invoices.aluk@airliquide.com |
| Insurances | See related downloads |
| Accounts payable invoices should be sent to | Air Liquide Europe Business Services (ALEBS) Rua António Loureiro Borges, n.º4, 6.º, Arquiparque, Miraflores 1495-131 Algés |
| Company Turnover | |
| 2024 | £112m |
| 2023 | £133m |
| 2022 | £192m |
| 2021 | £88m |
Organisation & Key Contacts
| Company representatives and contact details | Air Liquide UK Ltd |
|---|---|
| Chief Executive (Air Liquide Group) | Fracois Jackow |
| Managing Director (AL UK) | Brandon Lang |
| Organisation | For organisational charts see related downloads (below) |
| Department Contacts | |
| Safety, Health, Environmental and Quality Manager | Aleksey.Skachkov (safety.aluk@airliquide.com) |
| Health and Safety Manager | Charlene Makita (charlene.makita@airliquide.com) |
| UK IPG Sales Manager | Danny James (danny.james@energas.co.uk) |
| Quality Manager | David Clayton (david.clayton@airliquide.com) |
| Commercial & Sales Support Manager | N/A |
| Chief Industrial Auditor | David Brammer (dave.brammer@airliquide.com) |
| Engineering Manager | Raphael Cavalheiro (raphael.cavalheiro@airliquide.com) |
| HR Manager | Chris Akpakwu (chris.akpakwu@airliquide.com) |
| Chief Financial Controller | Mel Stephenson mel.stephenson@airliquide.com) |
| Credit Control Manager | Nicola Cook (creditcontrol.aluk@airliquide.com) |
| Europe Chief Procurement Officer | Olivier Ponton |
| Distribution Manager | Darren Weston (darren.weston@airliquide.com) |
Site Facilities & Policies
| Site Facilities & Policies | Air Liquide UK Ltd |
|---|---|
| Food Premises Registration | Yes, where applicable |
| Production | Yes. Please refer to ISO 9001:2015 scope (see download section) for details relating to each site. |
| Warehouse / Storage | Yes |
| Chemical Testing | YES. Our main laboratory is situated at our Head Office in Coleshill and is not UKAS accredited |
| Microbiological testing | No. When required, performed by an external, UKAS accredited, laboratory |
| Security | Yes. Security systems in place at all sites, CCTV and a defined perimeter |
| Staff & Training | |
| Number of Staff | Approx 300+ |
| Percentage of permanent staff | 98% |
| Seasonal / temp staff | None |
| Home workers | Hybrid options |
| Contract of employment | All staff have a contract of employment |
| Standard working hours | 35 hours per week, 7 hours per day |
| Overtime | By agreement, as per working times directive. Senior Staff do not receive overtime payments |
| Staff Ethnicity / Background breakdown | Confidential |
| Medical screening | Only where required by statute. |
| Hygiene policy | Available on request, reference UK IMS 5.20 |
| Food Hygiene Training | Basic in house training is given when required |
| Training | Staff are suitably trained for all tasks Training records are kept for a minimum of employment + 5 years |
| Smoking policy | Designated smoking areas are provided on all sites |
| Jewellery policy | Packaged gas products - There is no requirement for a Jewellery policy. |
| Protective clothing | PPE is mandatory in certain areas and issued primarily for safety purposes. It is not colour coded There are no on-site restrictions on where it can be worn Overalls (or similar) are laundered weekly by a contractor where required |
| Canteen facilities | None, but basic kitchen facilities are available on all sites as well as vending machines etc. |
| Water source | Mains water supply is available on all sites |
| First aid | Trained first aiders are in place and visibly identified on all sites. Metal detectable blue plasters are not required. Metal detectable blue plasters are not required. |
| Accident book (BI510) | Available on each site |
Ethical Trading
Sustainable Development seeks to bring together, in one approach, requirements that were long considered incompatible: long-term wealth creation, respect for human beings and environmental protection. These themes are the three pillars of sustainable development.
Since its creation, Air Liquide has had a long-term approach to its activities. One business, one name, steady growth, regular dividends, long-lasting relations with its major customers, and the loyalty of employees and individual shareholders demonstrate this commitment.
Air Liquide has therefore developed a sustainable development model that is specific to the Company, with four dimensions that were formalized in 2003 through a commitment signed by Benoît Potier, Chairman and CEO of the Group:
- Creating value for shareholders by developing the Company’s activity and performance over the long term and communicating this performance in a transparent manner.
- Developing the potential of the Company’s men and women in their commitment to common objectives.
- Preserving life and the environment in the Group’s operations and at its customers’ sites.
- Innovating for tomorrow to guarantee the growth of the Company and its customers.
Air Liquide UK have held 'Supplier' membership of Sedex since Jan 2018.
Our membership number is ZC111466323
Modern Slavery Statement
Third Party Accreditations
| 3rd Party Accreditations | Air Liquide UK Ltd |
|---|---|
| BS EN ISO - ISO 9001:2015 | See related downloads (below) |
| Third party accreditation by | BSI |
| Reg No | FM 12962 |
| First certified | 28/07/1991 |
| FSMS to ISO 22000 | |
| Scope | At all CO2 manufacturing sites in the UK |
| Third party accreditation by | BSI |
| Reg No | See related downloads |
| First certified | 01/04/2012 |
| British Retail Consortium - BRC Standards | Not held |
| Occupational Health & Safety - OHSAS 18001 | ALUK does not plan to be certified to OSHAS 18001 ALUK implements a documented safety management system based on HSG 65 |
| Environmental Management ISO 14001 | BS EN ISO 14001 registration by BSI . Registration number EMS 653152 |
| Waste Carriers and Brokers Public Register for England | LINK TO ENVIRONMENT AGENCY REGISTRATION |
| Social Accountability - SA 8000 | ALUK does not plan to be certified to SA 8000 but has the following measures and practices in place ALUK has procedures in place to guarantee no employment of children in violation of ILO convention 138 and 182 ALUK has procedures in place to guarantee no forced labour, including prison or debt bonded labour ALUK respects the right to form and join trade unions and bargain collectively ALUK has procedures in place to guarantee no discrimination based on race, caste, origin, religion, disability, gender, sexual orientation, union or political affiliation, or age ALUK has procedures in place to guarantee that working hours for employees comply with applicable law ALUK has procedures in place to guarantee that wages paid for a standard work week meet the legal and industry standards ALUK has a supply chain process in place, which complies with the above statements |
Trade Associations
| Trade Associations | Air Liquide UK Ltd |
|---|---|
Membership of the following trade organisation's is held by Air Liquide UK Click the link to visit their website (where applicable) | The British Compressed Gas Association (BCGA) |
| European Industrial Gas Association (EIGA) | |
| International Maritime Contractors Association (IMCA) | |
| Anaerobic digestion & bioresources association (ABDA) | |
| Brewing food & beverage industry (BFB) | |
| Association of industrial Laser users (AILU) | |
| British frozen food federation (BFFF) |
Audits
| Auditing | Air Liquide UK Ltd |
|---|---|
| Internal Audits | Annual audit plans are determined by the Chief Industrial Auditor and approved by the Managing Director |
| External Audits (of our suppliers or customers) | Annual audit plans are determined by the Chief Industrial Auditor and approved by the Managing Director |
| Internal Audits (by customer or Air Liquide UK) | Air Liquide and Energas welcome audits from customers or suppliers, by prior arrangement. Please contact your sales representative directly if you would like any information regarding visiting Air Liquide to carry out an audit of our internal processes to satisfy your companies supplier approval (or similar) requirements. |
| Supplier Questionairres | If the information in these webpages is not sufficient for your requirements, these should be send by e-mail to safety.aluk@airliquide.com. |
Quality, Health & Safety and Environmental
| Quality, H&S & Environmental | Air Liquide UK Ltd |
|---|---|
| Air Liquide operate quality systems that not only meet the requirements of ISO 9001:2015 but includes additional procedures as required by Air Liquide (Group) | See related downloads section below |
| Group instructions are issued as required to all Air Liquide subsidiaries and managed locally | |
| The subsidiaries are audited as required; externally by an accredited body, internally and also by Air Liquide (Group) to ensure continuing compliance | |
| All auditing is coordinated through the Chief Industrial Auditor who reports directly to the Managing Director | |
| The Quality System is managed by the SHEQ Manager | |
| Number of quality staff | 7 |
| ISO 9001:2015 accreditation ensures ALUK has a comprehensively written Quality Manual containing systems for all of the following (n.b. this list is not exhaustive) | It containing systems for all of the following n.b. this list is not exhaustive |
| Management Commitment (evidence of) | |
| Management review | |
| Staff training | Carried out as required |
| A quality policy detailing quality objectives | |
| Document control | Procedure and Process is defined and Managed |
| Risk analysis | Managed by SHEQ & relevant Teams |
| Resource management | Managed By Managers and HR |
| Process Planning, Design and Development | New plant or products have to go be approved through a defined procedure by a qualified design authority (or similar) |
| Management of change | Any non like-for-like changes to plant or equipment have to be approved through a defined process |
| Verification | By relevant terms |
| Validation | By relevant terms |
| Purchasing | New suppliers are validated, and/or audited if/as required |
| Sales | |
| Customer focus | |
| Inspection & testing | Including (where appropriate) raw material, in process, finished products |
| Equipment calibration | Calibration records exist for all equipment |
| Equipment maintenance | Maintenance Records exist for all equipment |
| Record control | Records are kept for the minimum period as defined by relevant regulations |
| Sample retention | |
| Control of non conforming product | Managed by a single SOP (SOP 241) |
| Product Rejection and Recall | Managed by a single SOP (SOP 408) |
| Packaging, Labelling and Storage incl. Batch Labelling | Products carry a labelling process |
| Distribution | Road |
| Customer Satisfaction & Customer Complaints (handling of) | Reviewed on a weekly basis by a team representing all departments |
| Continual improvement | Team and projects in place |
| Corrective actions | As required by relevant teams |
| Preventive actions | As required by relevant teams |
| Audits | See audit section |
| HACCP systems are in place as required |
Health & Safety
| Safety records | ||||
|---|---|---|---|---|
| Riddor Stats | 2024 | 2023 | 2022 | 2021 |
| Exposure man-hours (Employees - full time, & part-time, and contract workers | ||||
| 940,000 | 940,000 | 936,000 | 938,000 | |
| Number of fatalities = Total number of employees who died as a result of an accident | ||||
| 0 | 0 | 0 | 0 | |
| Number of Lost Work Day Cases (LWDC) = Any work related injury other than fatal which results in a person being unfit for work on any day after the occurrence | ||||
| 3 | 1 | 3 | 4 | |
| Number of Accident Book Entries (ABE) | ||||
| 30 | 28 | 26 | 26 | |
| Number of Near Misses (NM) = Unplanned event that did not result in injury, illness or damage - but had the potential to do so. | ||||
| 222 | 240 | 297 | 327 | |
| REACH & ROHS Contact | UK SHEQ Team | |||
| HSE Enforcement notices issues in the last 3 years | 0 | |||
| Prosecutions under Health and Safety Law in the last three years | 0 | |||
| Risk Assessments and Method Statements are produced as required | ||||
| Air Liquide has experience of operating under the Construction, Design and Management regulations | ||||
Product SDS
SDSs are available for all our products via https://www.msds-al.co.uk/ or upon request
Certificates of Conformity are available upon request with all our products - please enquire for more details
Site Information
| Ensuring Food Safety | Energas Ltd |
|---|---|
| Foreign body control | Not applicable as all processes are sealed |
| Allergens | None of our products contain any formally recognised allergens e.g. as defined in EC directives |
| Nuts | No nuts are used or stored on any Energas sites |
| Glass & brittle plastics | N/A |
| Pest Control | Present on all sites |
| Supplier | Initial Rentokill |
| Member of British Pest Control Association (BPCA) (Supplier) | Yes |
| Frequency of visits of service engineer | Monthly / on call |
| Records | Available on site and also accessible online |
| Insectocutors | In place where required |
| Windows/doors/openings screened etc | In place where required |
| Fumigation or fogging carried out | If required |
| Cleaning procedures | All areas are cleaned regularly by employees |
| Cleaning schedules are carried out by employees |
Logistics
| Logistics | Air Liquide UK Ltd |
|---|---|
| Bulk liquid products | XPO on contract to Air Liquide |
| Packaged gas products (cylinders) | Directly employed drivers or agents and / or resellers who use their own vehicles |
| Dry ice products | Directly employed drivers or City Sprint on contract to Air Liquide |
| Temperature controlled transport | Not used or required |
IT Systems
| IT Systems | Air Liquide UK Ltd |
|---|---|
| Validation | All new systems are tested on pre-production servers before going live |
| Back up | All servers are backed up on a daily basis with half hour fail safes |
| Disaster recovery | A DRP exercise is carried out in conjunction with AL head office once per annum |