Air Liquide UK Supplier Questionnaire Standard Supplier Responses
Customer orientated, solution driven.
Key Company Details
| Company Profile | Air Liquide UK Ltd |
|---|---|
| Company History (Brief) | Established in 1928, previously Distillers CO2 Ltd, Distillers MG, MG Gas Products and Messer UK. Acquired by Air Liquide Group in 2004 and acquired smaller companies to increase the UK portfolio. |
| Registered company number | 232592 |
| VAT number | GB 644754027 |
| Website | uk.airliquide.com |
| General Enquiries | genenq.aluk@airliquide.com |
| Telephone | 01675 462424 |
| Fax | 01675 463805 |
| Emergency phone number | 01675 462295 (24hr) |
| Banking details | Citibank, 25 Canada Squares, Canary Wharf, London, E14 5LB |
| Sort Code | 18-50-08 |
| Account number | 12808870 |
| IBAN | GB97CITI18500812808870 |
| BIC | CITIGB2L |
| Remittances | invoices.aluk@airliquide.com |
| Insurances | See related downloads |
| Accounts payable invoices should be sent to | Air Liquide Europe Business Services (ALEBS) Rua António Loureiro Borges, n.º4, 6.º, Arquiparque, Miraflores 1495-131 Algés |
| Company Turnover | |
| 2024 | £112m |
| 2023 | £133m |
| 2022 | £192m |
| 2021 | £88m |
Organisation & Key Contacts
| Company representatives and contact details | Air Liquide UK Ltd |
|---|---|
| Chief Executive (Air Liquide Group) | Francois Jackow |
| Managing Director (AL UK) | Brandon Lang |
| Organisation | For organisational charts see related downloads |
| Department Contacts | |
| Safety, Health, Environmental and Quality Manager | Michelle Sullivan (michelle.sullivan@airliquide.com) |
| Health and Safety Manager | Charlene Makita (charlene.makita@airliquide.com) |
| E&P National Sales Manager | Danny James (danny.james@airliquide.co.uk) |
| Quality Manager | David Clayton (david.clayton@airliquide.com) |
| Commercial Director | Samir Rostane (samir.rostane@airliquide.com) |
| Chief Industrial Auditor | David Brammer (dave.brammer@airliquide.com) |
| Engineering Manager | Raphael Cavalheiro (raphael.cavalheiro@airliquide.com) |
| HR Manager | Chris Akpakwu (chris.akpakwu@airliquide.com) |
| Chief Financial Controller | Mel Stephenson (mel.stephenson@airliquide.com) |
| Credit Control Manager | Nicola Cook (creditcontrol.aluk@airliquide.com) |
| Europe Chief Procurement Officer | Olivier Ponton |
| Distribution Manager | Darren Weston (darren.weston@airliquide.com) |
Site Facilities & Policies
| Site Facilities & Policies | Air Liquide UK Ltd |
|---|---|
| Food Premises Registration | Where applicable |
| Site activities | Please refer to ISO 9001:2015 scope (see Policies section) for details |
| Warehouse / Storage | Site warehousing where required |
| Chemical Testing | Laboratory facilities located at Head Office (Coleshill - not accredited) and Tunstall, Stoke-On-Trent (ISO 17025 certified) |
| Microbiological testing | When required, performed by an external, UKAS accredited, laboratory |
| Security | In place at all sites |
| Staff & Training | |
| Number of Staff | Approx. 600 |
| Percentage of permanent staff | 98% |
| Seasonal / temp staff | None |
| Home workers | Remote / hybrid |
| Contracts of employment | Administered by HR |
| Standard working hours | 35 hours per week, 7 hours per day |
| Overtime | By agreement, as per Working Times Regulations |
| Staff ethnicity / background | Confidential |
| Medical screening | Only where required by statute |
| Hygiene policy | Available on request, reference SP 5.20 |
| Food Hygiene Training | Basic training is provided to appropriate employees |
| Training | Employees are suitably trained Records are kept for a minimum of employment + 5 years Periodic retraining is dependent on the requirements of the role |
| Smoking policy | Designated smoking areas are provided on all sites |
| Jewelry policy | No requirement due to the nature of our products |
| Protective clothing | Mandatory PPE in defined areas PPE is not colour coded |
| Welfare facilities | Available on all sites |
| Water source | Mains water available on all sites |
| First aid | Trained first aiders on all sites |
| Accident book (BI510) | Available on each site |
Ethical Trading
Sustainable Development seeks to bring together, in one approach, requirements that were long considered incompatible: long-term wealth creation, respect for human beings and environmental protection. These themes are the three pillars of sustainable development.
Since its creation, Air Liquide has had a long-term approach to its activities. One business, one name, steady growth, regular dividends, long-lasting relations with its major customers, and the loyalty of employees and individual shareholders demonstrate this commitment.
Air Liquide has therefore developed a sustainable development model that is specific to the Company, with four dimensions that were formalized in 2003 through a commitment signed by Benoît Potier, Chairman and CEO of the Group:
- Creating value for shareholders by developing the Company’s activity and performance over the long term and communicating this performance in a transparent manner.
- Developing the potential of the Company’s men and women in their commitment to common objectives.
- Preserving life and the environment in the Group’s operations and at its customers’ sites.
- Innovating for tomorrow to guarantee the growth of the Company and its customers.
Air Liquide UK have held 'Supplier' membership of Sedex since Jan 2018.
Our membership number is ZC111466323
Modern Slavery Statement
Third Party Accreditations
| 3rd Party Accreditations | Air Liquide UK Ltd |
|---|---|
| Quality Management | ISO 9001:2015. Certificate No. FM 12962. Accredited by BSI. First certified 28 July 1991 |
| Environmental Management | ISO 14001:2015. Certificate No. EMS 653152. Accredited by BSI. First certified 13 April 2017 |
| Food Safety Management | ISO 22000:2015. Certificate No. FSMS 685821. Accredited by BSI. First certified 02 Sept 2019 |
| Occupational Health & Safety | ALUK does not plan to be certified to OSHAS 18001 ALUK implements a documented safety management system based on HSG 65 |
| British Retail Consortium | Not held / required |
| Waste Carriers and Brokers Public Register for England | LINK TO ENVIRONMENT AGENCY REGISTRATION CBDL351303 – Air Liquide UK Ltd |
| Social Accountability - SA 8000 | ALUK do not plan to be certified to SA 8000.
|
Trade Associations
Click the link to visit their website (where applicable)
n.b. we cannot be held responsible for links that do not work or for the content of other websites.
Audits
| Auditing | Air Liquide UK Ltd |
|---|---|
| Internal Audits | Annual audit plans are determined by the Chief Industrial Auditor and approved by the Managing Director |
| External Audits (of our suppliers or customers) | Annual audit plans are determined by the Chief Industrial Auditor and approved by the Managing Director |
| Internal Audits (of Air Liquide UK by customers) | Air Liquide welcomes audits from customers or suppliers, by prior arrangement. Please contact your sales representative directly if you would like any information regarding visiting Air Liquide to carry out an audit of our internal processes to satisfy your companies supplier approval (or similar) requirements. |
| Supplier Questionnaires | If the information on these webpages is not sufficient for your requirements, please contact ALUK SHEQ by e-mail safety.aluk@airliquide.com. |
Quality Management
| Quality and Food Safety Management | Additional information |
|---|---|
| The ALUK Quality Management System is managed by the Quality Manager and is certified to ISO 9001:2015. It includes additional requirements as stipulated by Air Liquide Group | |
| Group requirements are issued to all Air Liquide subsidiaries and managed locally | |
| The QMS is audited internally (ALUK and Group) and externally by an accredited body | |
| Number of quality staff | 7 |
| ALUK has a Quality Manual comprising stand alone documents on a stored on a digital Document Management System | Systems are in place for the following areas n.b. this list is not exhaustive |
| Management Commitment (evidence of) | |
| Management review | Held annually |
| Quality policy / quality objectives | |
| Staff training | Carried out as required |
| Document control | Managed by a documented procedure |
| Risk analysis | Managed by SHEQ & relevant teams |
| Resource management | Managed By Managers and HR dept |
| Process Planning, Design and Development | New plant or products are approved through a defined procedure by a qualified design authority (or similar) |
| Management of change | Managed using a digital Group process |
| Verification | By relevant teams |
| Validation | By relevant teams |
| Purchasing | Suppliers are managed and monitored by Procurement |
| Sales | Products have defined specifications with are supplied under agreement |
| Customer focus | Customer Satisfaction is monitored and measured |
| Inspection & testing | Raw materials, in process and finished products, where appropriate |
| Equipment calibration | Equipment is calibrated as required |
| Equipment maintenance | Equipment is maintained as required |
| Record control | Records are maintained as required and kept for the minimum period as defined by relevant regulations |
| Sample retention | Not applicable |
| Control of non conforming product | Managed by SOP (SOP 0241-2.00) |
| Product Rejection and Recall | Managed by SOP (SOP 0408-2.00) |
| Packaging and Labelling | Products are carry labels with product information and batch identification |
| Distribution | By road |
| Continual improvement (CI) | A CI culture is encouraged by ALUK with support from a CI team |
| Corrective actions | Implemented and reviewed as required by the relevant teams |
| Preventive actions | Implemented and reviewed as required by the relevant teams |
| Audits | See audit section |
| HACCP assessments | Implemented where required, based upon The Codex Alimentarius Commission and Campden BRI. |
Health & Safety
| Safety records | ||||
|---|---|---|---|---|
| Riddor Stats | 2024 | 2023 | 2022 | 2021 |
| Exposure man-hours (Employees - full time, & part-time, and contract workers | ||||
| 940,000 | 940,000 | 936,000 | 938,000 | |
| Number of fatalities = Total number of employees who died as a result of an accident | ||||
| 0 | 0 | 0 | 0 | |
| Number of Lost Work Day Cases (LWDC) = Any work related injury other than fatal which results in a person being unfit for work on any day after the occurrence | ||||
| 3 | 1 | 3 | 4 | |
| Number of Accident Book Entries (ABE) | ||||
| 30 | 28 | 26 | 26 | |
| Number of Near Misses (NM) = Unplanned event that did not result in injury, illness or damage - but had the potential to do so. | ||||
| 222 | 240 | 297 | 327 | |
| REACH & ROHS Contact | UK SHEQ Team | |||
| HSE Enforcement notices issues in the last 3 years | 0 | |||
| Prosecutions under Health and Safety Law in the last three years | 0 | |||
| Risk Assessments and Method Statements are produced as required | ||||
| Air Liquide has experience of operating under the Construction, Design and Management regulations | ||||
Product SDS
SDSs are available for all our products via https://www.msds-al.co.uk/ or upon request
Certificates of Conformity are available upon request with all our products - please enquire for more details
Site Information
| Ensuring Food Safety | Energas Ltd |
|---|---|
| Foreign body control | Not applicable as all processes are sealed |
| Allergens | None of our products contain any formally recognised allergens e.g. as defined in EC directives |
| Nuts | No nuts are used or stored on any Energas sites |
| Glass & brittle plastics | N/A |
| Pest Control | Present on all sites |
| Supplier | Initial Rentokill |
| Member of British Pest Control Association (BPCA) (Supplier) | Yes |
| Frequency of visits of service engineer | Monthly / on call |
| Records | Available on site and also accessible online |
| Insectocutors | In place where required |
| Windows/doors/openings screened etc | In place where required |
| Fumigation or fogging carried out | If required |
| Cleaning procedures | All areas are cleaned regularly by employees |
| Cleaning schedules are carried out by employees |
Logistics
| Logistics | Air Liquide UK Ltd |
|---|---|
| Bulk liquid products | XPO on contract to Air Liquide |
| Packaged gas products (cylinders) | Directly employed drivers or agents and / or resellers who use their own vehicles |
| Dry ice products | Directly employed drivers or City Sprint on contract to Air Liquide |
| Temperature controlled transport | Not used or required |
IT Systems
| IT Systems | Air Liquide UK Ltd |
|---|---|
| Validation | All new systems are tested on pre-production servers before going live |
| Back up | All servers are backed up on a daily basis with half hour fail safes |
| Disaster recovery | A DRP exercise is carried out in conjunction with AL head office once per annum |
Downloads
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